Storm and hail damage roof repair in Oklahoma City

Wind lifts and tears. It removes shingles outright, creases them where they have folded back, and breaks the seal strips that hold each course down. Wind damage is generally the more visible of the two, and a shingle in your yard is the clearest possible sign of it.

Hail bruises. The impact fractures the shingle mat and dislodges granules. The shingle is still on the roof, still looks roughly normal from below, and is now degrading. This is the damage type that people miss.

A fresh hail hit is dark, almost black, with tiny craters where the granules have just been knocked loose. It has not had time in the sun yet, so no fiberglass and none of the small white specks show through. An old hit has weathered, and the fiberglass and those white specks show.

Wear that is even across every slope, with no impact pattern, usually means age, or an attic that is not ventilated well enough and has been cooking the shingles from underneath. When that is what we find, the report says so.

Impact marks on the field, on every slope rather than one convenient one.
Granular loss, both on the roof and accumulating in the gutters below it.
Soft metals: vents, caps and flashing, which take a visible dent from hail even where bruising on the shingles is hard to see.
Window screens and fencing, which mark readily and corroborate the event.
Directionality, meaning which sides of the roof were hit and which were not.

An adjuster is assessing a lot of properties in a compressed period after a significant storm. Having a roofer present who has already been on the roof, has documented what is there, and can point to specific evidence changes the quality of that conversation.

Where our assessment and the adjuster's differ, there is usually some back and forth about scope. That is normal. We work through it with the carrier rather than leaving you to negotiate a technical roofing argument on your own.

Many older Oklahoma City houses have roofs laid on 1x6 or 1x8 plank boards. Over the years the gaps between the boards widen and the wood gets too worn to hold a nail, and code then calls for new decking. Nobody can see that until the old roof comes off, so when the tear off exposes it we photograph it and send it to your carrier as a supplement: a request to add work the adjuster could not see on day one.

Where it makes sense given the hail exposure here, we try to get customers into a Class 4 impact rated shingle, which is built to handle hail better than a standard product. It is worth asking your carrier how they treat impact rated roofing, because some treat it differently on premiums.

We are also a GAF listed FORTIFIED Roof contractor. FORTIFIED is a construction standard for roofs built to resist high wind and hail; ask us whether it suits your house, and ask your carrier how they treat it.

We will not install a shingle we are not prepared to warranty ourselves. Every roof we install carries a two year written workmanship warranty, and qualifying customers can purchase upgraded GAF, Owens Corning, CertainTeed or Malarkey manufacturer warranties in 25 and 30 year options.